Querétaro, Querétaro 76000 Posted February 18th, 2026

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Job Type: Full Time

Job Category: IT

ServiceNow Developer | KeyBank

Location: Mexico (CDMX / Guadalajara / Monterrey / Querétaro)

Job Type: Contract / Full-Time

Job Description:
Key Responsibilities

Develop, configure, and customize ServiceNow platform components

Work on ITSM modules: Incident, Problem, Change, Request

Create workflows using Flow Designer / Workflow Editor

Build and maintain Service Catalog items and request workflows

Develop Business Rules, Client Scripts, UI Policies, Script Includes

Build integrations using REST/SOAP APIs

Create reports, dashboards, and analytics

Support ServiceNow upgrades, testing, and deployments

Troubleshoot production issues and provide timely fixes

Work with stakeholders to gather requirements and deliver solutions

Required Skills:
Strong experience as a ServiceNow Developer

Hands-on scripting: JavaScript, Glide API





Strong knowledge of ServiceNow ITSM

Experience with Service Catalog and workflow automation

API integration experience (REST/SOAP)

Strong debugging, documentation, and communication skills
- Preferred Skills (Good to Have)

ServiceNow certifications (CSA / CAD)

Experience with CMDB / ITOM / HRSD

Agile/Scrum exposure

Banking/Financial domain experience (plus)

Interview Details (Mexico Time)

Interview Date: 12th Feb 2026 (Thursday)

Timing: 11:00 AM to 03:00 PM

Note: Interview timings are post 11:00 AM and before 4:00 PM (Mexican Time).

Hashtags

ServiceNow #ServiceNowDeveloper #ITSM #JavaScript #GlideAPI #FlowDesigner #ServiceCatalog #RESTAPI #SOAP #CMDB #ITOM #HRSD #KeyBank #MexicoJobs #CDMX #Guadalajara #Monterrey #Queretaro #Hiring #TechJobs

Required Skills:
CLOUD SECURITY ENGINEER

SRE ENGINEER (SITE RELIABILITY/RESILIENCY)

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