For United States applicants:
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.

Benefits for this role include:
- Health, dental, vision, life, disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year

For Mexico City applicants:
Minimum qualifications:
- Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience.
- 9 years of experience in a technical role, such as technical solutions engineer, software engineer, or technical program manager, providing enterprise-level support and workflows.




- 9 years of experience with 2 or more of the following: Web Tech, Data/BigData, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP, VMWare.
- 6 years of experience troubleshooting and advocating for customers, addressing Cloud technical risks.
- Experience writing and reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.

Preferred qualifications:
- Experience using analytics and data to problem-solve, collaborate, and communicate with stakeholders.
- Experience launching successful products or services, from conception to launch.
- Experience developing and managing technical documentation, runbooks, or knowledge bases.

About the job:
As a Product Technology Manager for Support on Gemini, you will define and execute the product strategy for a new generation of customer support experiences, treating support as a product in itself. You wil

📌 Senior Product Technology Manager, Cloud Support On Gemini (Ciudad de México)
🏢 Google
📍 Ciudad de México