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Job Overview:
The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process,



assisting with the development and execution of action planning for expiring records, and ensuring records are not past due

Qualifications:
- 0-2 years of relevant experience
- Experience in banking operations, preferably in the client account opening and pre-requirements process

Education:
- Bachelor's degree/University degree or equivalent experience

Analista Contacto Telefónico KYC PF:
¿Tienes habilidad para comunicarte de manera clara y profesional por teléfono? ¿Te interesa desarrollarte en un entorno ágil dentro del sector financiero?
Entonces esta oportunidad es para ti:
Lo que estamos buscando:
- ️Dominio indispensable de contacto telefónico: comunicación clara, empatía y manejo de objeciones.
- Inglés deseable para comunicación y revisión de documentación.:
- Disponibilidad de horario para adaptarse a las necesidades operativas.
- Organización y priorización de tareas: manejo eficiente de

📌 Banamex Analista Contacto Telefónico Kyc Pf (Ciudad de México)
🏢 Citi
📍 Ciudad de México