About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
- Named the #1 Restaurant POS by G2(Summer 2026), based on ratings from real users
- Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
- Awarded Great Places to Workand Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Client Success Partner manages a large portfolio of Core Accounts (Segment C) and drives client retention and adoption through scalable engagement strategies. This role is idóneo for highly motivated,



detail-oriented individuals who want to develop foundational client success skills in a fast-paced, high-volume environment. You will gain experience managing accounts using standardized programs, adoption campaigns, and automation tools to drive client satisfaction and retention. Success requires curiosity, attention to detail, and a commitment to helping clients realize value while building a foundation for a career in client success.

Responsibilities:
Client Retention
- Manage a portfolio of Core Accounts (Segment C) using standardized engagement campaigns.
- Monitor account health and respond promptly to support inquiries or issues.
- Execute adoption campaigns and proactive check-ins to maintain satisfaction.

Revenue Expansion
- Identify potential upsell or cross-sell opportunities through standardized programs.
- Promote additional SpotOn solutions to increase adoption across accounts.

Client-Focused Collabo

📌 Client Success Partner (Ciudad de México)
🏢 SPOTON
📍 Ciudad de México