Job Reference: (phone hidden)-2
- Date Posted: 10 June 2026
- Recruiter: SPS
- Location: City, Belfast
- Salary: £27,976
- Sector: Finishing, Print
- Job Type: Permanent

Role Overview
The Workplace Experience Support Specialist plays a key role in delivering outstanding workplace and guest experiences. This position ensures colleagues and visitors have access to the spaces, services, and support they need to work safely, comfortably, and efficiently.

Working flexibly across the office or from the One Team Hub, the role covers a wide range of responsibilities including front-of-house services, meeting and event support, workplace operations, compliance activities, and logistics. It offers a varied and dynamic environment, combining elements traditionally delivered by multiple teams.

Key ResponsibilitiesCustomer Experience & Guest Services
- Provide a high-quality, concierge-style service to colleagues and visitors
- Support reception and welcome teams as required
- Manage visitor access, including badge handling and security procedures such as tailgating prevention




- Work closely with the Workplace Experience Manager on access control, safety, and contractor coordination
- Maintain strong knowledge of the building, services, and local area

Meetings & Event Support
- Coordinate meeting room and event bookings, including catering and setup requirements
- Prepare rooms and provide on-the-day support for meetings and events
- Assist with room layouts, visitor coordination, issue resolution, and post-event feedback
- Support hospitality services and refreshment provision

Floor Management & Workspace Ownership
- Carry out regular checks of meeting rooms, office floors, and shared spaces to ensure they are clean, stocked, and ready for use
- Log and escalate maintenance or service issues promptly
- Provide basic AV/IT support and assist with locker systems and service hubs
- Build positive working relationships and maintain a visible, approachable presence in the workplace

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