Join the Daytrip team as a Seasonal Customer Support Specialistand build on your professional skills, while helping us become a globally recognized travel brand

Our young team of customer-focused, travel and tech enthusiasts is on a mission to create a new approach to traveling, and become a household name for travel needs by creating unforgettable memories for travelers across the globe
- Please send your CV in English_

What the job entails:
- Actively handling last-minute bookings and communicating with partner drivers.
- Reviewing booking details, processing changes, and resolving complaints.
- Adaptable, rotating schedule (we operate on a 24-hour schedule with teams in Merida, Mexico, and Prague, Czech Republic).

What we are seeking:
- Full English proficiency (C1 - C2).
- Optimistic individuals who want to grow professionally, with a built-in can-do attitude.
- People who thrive in a fast-paced environment, with a high level of attention to detail.
- Effective communication with clients & drivers primarily in writing and over the phone.




- People who work effectively in a hyper-motived international team, and individually.
- Ability to navigate through multiple systems (Slack, ticketing and booking software, etc).
- Hospitality, tourism or logistics experience preferred, but not required.

What you can expect from us:
- Learning from a team of highly driven professionals.
- Possibility to incorporate own ideas & take on different roles outside of Support.
- Interacting with travelers and drivers from all over the world (we operate in 130+ countries).
- Opportunity to participate in a unique project changing the world of travel.
- Informal office environment, within a short walking distance of Zona Paseo Montejo in Colonia Mexico.
- Team dinners and parties Once in a while we enjoy taco day in the office or go to a German Bierhaus around the corner.
- The possibility of working from home after the training period, by agreement.

Daytrip Customer Support Special

📌 Customer Support Specialist (Mérida)
🏢 DAYTRIP
📍 Mérida