The Program Manager is responsible for the end-to-end coordination and delivery of customized international immersion programs for MBA and executive education groups. You will serve as the primary point of contact for assigned university partners—from program planning through execution and post-program follow-up.
This role is central to translating client objectives into high-quality program experiences, particularly through the research, coordination, and delivery of company visits and professional engagements that form the academic core of each program.
WHAT YOU’LL DO
Client Relationships
- Serve as the primary liaison for assigned university partners throughout the program lifecycle
- Build strong relationships with faculty and program directors; conduct regular check-ins and lead post-program debriefs
- Manage client expectations proactively and respond to communications within one working day
Company Visit Research & Outreach
- Research companies and industries to identify high-quality visit targets aligned with program learning objectives
- Coordinate with the Corporate Engagement team on lead generation and confirm all visits prior to group arrival
Itinerary Development & Program Delivery
- Adapt and finalize program itineraries to meet client requirements within operational and budget constraints
- Coordinate with Operations to ensure accommodations, transportation, activities, and on-the-ground staff are confirmed and ready
- Proactively identify and resolve risks or issues before and during programs; develop contingency plans for high-risk elements
- Select, prepare, and oversee Program Hosts during in-country execution
Administration & Continuous Improvement
- Maintain program financial documentation and manage invoicing cycles
- Gather structured client feedback through surveys and debrief calls; contribute lessons learned to improve future programs
- Share newly developed corporate relationships with the shared company database
QU
📌 Program Manager (México)
🏢 Southbridge Access
📍 México
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