Ready to start or grow your career in IT with a global company?
At Computacenter Mexico, we support some of the world's leading organizations through innovative technology solutions and exceptional IT services. Join a collaborative, people-focused environment where your growth and development are a priority.
Shift Details
Night Shift (within a 10:00 PM - 7:00 AM work window)
2 days off per week
Reforma Site, Mexico City
Prefer quieter work environments? Night shifts offer fewer distractions, smoother commutes, and the flexibility to enjoy your mornings your way.
Note: Paid training is conducted Monday through Friday during morning hours.
What You'll Do:
As a Service Desk Agent, you'll provide first-level IT support to employees of global organizations.
- Assist users through phone, chat, and messaging platforms
- Resolve technical and service-related inquiries
- Deliver an outstanding customer experience
- Support users in a professional and fast-paced environment
- Gain valuable hands-on experience in the IT industry
What We're Looking For:
- Advanced English communication skills:
- Strong customer service orientation
- Excellent verbal communication skills
- Interest in technology and IT support
- Previous IT experience is a plus, but not required
No technical experience? No problem. We provide paid training to help you develop the skills needed to succeed.
What We Offer:
- $90 MXN per hour:
- 5% Savings Fund:
- 12 vacation days from your first year:
- 25% Vacation Premium:
- 15 days of Aguinaldo:
- Paid training:
- Ongoing learning and career development opportunities
- The opportunity to build a career with a general IT leader
Start Your Journey in Tech Today
If you're looking for a role where you can use your English, develop technical skills, and gain experience with an international company, we'd love to hear from you.
- At Computacenter, we are committed to equal employment opportunities and an inclusive