About The Role

As the Consumer Ops Lead, you will translate the LatAm consumer strategy into a clear operational plan for Mexico, driving day-to-day execution while building the capabilities and infrastructure that enable sustainable, long-term growth. You'll lead a team and partner closely with local and cross-functional stakeholders to bring key consumer growth initiatives to life.

This role combines strategic thinking with hands-on execution. You'll help shape regional priorities while leading the operational mechanisms, experiments, and execution needed to drive sustainable consumer growth across Mexico.

What You'll Do

Translate the LatAm consumer strategy into a clear operational roadmap for Mexico, driving execution to acquire new users, improve retention, and build scalable capabilities that support long-term growth.
Represent the Mexico consumer perspective in LatAm strategic discussions, bringing local insights to influence regional priorities and ensure alignment across teams.
Lead, coach, and develop a high-performing team of individual contributors,



fostering collaboration, accountability, and continuous development.
Analyze business performance, customer insights, and experiment results to identify opportunities, diagnose performance drivers, and translate findings into clear, actionable recommendations.
Partner closely with local teams, sub-regional leadership, and cross-functional stakeholders to align priorities, remove execution barriers, and ensure key business metrics are moving in the right direction.
Own the Mexico experimentation roadmap by prioritizing, executing, measuring, and scaling initiatives that deliver meaningful business impact across markets.

What You'll Need

Basic Qualifications

At least 8 years of professional experience in Strategy, Operations, Consulting, or another analytical field, with a demonstrated track record of leading complex, high-impact initiatives and delivering measurable business outcomes. We welcome candida

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