Toshiba Global Commerce Solutions is seeking a Senior Software Test Engineer to support enterprise retail and POS solutions. This is a senior role that requires strong technical judgment and the ability to lead quality efforts across complex environments.
This role will lead customer-facing QA activities for assigned programs, including test strategy, lab validation, issue triage, defect quality, release readiness, and deployment support. The idóneo candidate can work directly with internal and external stakeholders, diagnose complex issues across software, configuration, integrations, hardware, and environments, and translate ambiguous problems into clear, actionable test plans.
The role is expected to raise the quality bar by establishing clear standards, creating reusable test assets and handoff guidance, and enabling distributed QA teams to execute consistently across geographies.
Key Responsibilities
Lead end-to-end QA activities for enterprise POS solutions, including functional, integration, regression, upgrade, and UAT testing, as well as test strategy, scope, risks,



dependencies, and go/no-go readiness recommendations.
Serve as the primary QA contact within assigned program, leading lab validation, deployment readiness, issue triage, and stakeholder alignment across internal and customer teams.
Translate customer workflows, business requirements, and deployment risks into actionable test plans, validation strategies, and readiness assessments.
Troubleshoot and diagnose complex issues across software, configuration, integration, data, hardware, and environments using logs, APIs, databases, system configurations, and POS device behavior.
Validate customer-reported issues and ensure defects are actionable by confirming reproducibility, expected behavior, configuration context, logs, test evidence, and business impact before Development engagement.
Establish and maintain parity between customer and internal lab environments, including POS devices and system conf

📌 Lead Software Test Engineer (Guadalajara)
🏢 Toshiba Global Commerce Solutions - External
📍 Guadalajara