Sales Coordinator - Cosmetic Clinic Overview

The Sales Coordinator plays a key role in supporting and optimizing the patient acquisition and sales process at Cosmetic Clinic. This position goes beyond administrative tasks and focuses on lead management, patient coordination, CRM optimization, and cross-functional collaboration between sales, marketing, medical staff, and patient care teams.

Primary Responsibilities
- Coordinate day-to-day sales and patient intake operations across the clinic
- Oversee scheduling of consultations, procedures, and follow-up appointments
- Maintain and optimize CRM systems, ensuring accurate patient data and pipeline tracking
- Qualify inbound leads (aesthetic and surgical procedures) and identify high-intent prospects
- Nurture warm leads through structured follow-up and patient education
- Generate and distribute sales and conversion reports (leads, bookings, close rates)
- Collaborate with marketing to support campaigns, promotions, and content-driven lead generation
- Coordinate communication between prospective patients and medical/sales staff




- Monitor and manage an active pipeline of prospective and returning patients
- Support pricing explanations, financing options, and treatment package coordination
- Assist with patient onboarding, documentation, and post-sale follow-up
- Ensure confidentiality, proper documentation handling, and compliance with clinic policies
- Conduct market and competitor research to support strategic growth initiatives

Position Requirements
- Bachelor’s degree in Business, Communication, Healthcare Administration, or related field (or equivalent experience)
- 2-4 years of experience in sales coordination, patient coordination, or customer service roles
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills in English and Spanish:
- Experience with CRM platforms (Kommo, Zoho, Salesforce, or similar)
- Proficiency in Microsoft Office and/or Google Workspace

📌 Recepcionista / Auxiliar Administrativo (Zona Urbana Rio Tijuana)
🏢 Cosmetic Clinic
📍 Zona Urbana Rio Tijuana