Luxury Travel Advisor (Puerto Vallarta)

Luxury Travel Advisor (Puerto Vallarta)

06 sep
|
Scale Army Careers
|
Puerto Vallarta

06 sep

Scale Army Careers

Puerto Vallarta

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client's time zone.
Our client is an innovative travel platform transforming how travelers plan and book trips. They specialize in personalized travel solutions, connecting clients with exclusive options, seamless booking experiences, and expert recommendations tailored to individual preferences, with a strong focus on memorable, high-quality travel experiences.
Location Fully Remote | M-F 8 AM - 4 PM / 12 PM - 10 PM
Role Overview The Luxury Travel Advisor will assist clients in booking trips and creating customized itineraries that meet their travel needs. Using the company's platform, this role manages travel arrangements, communicates primarily via WhatsApp, and ensures every detail of the booking process is handled with care, while building lasting client relationships and recommending personalized travel experiences.
Key Responsibilities Booking & Travel Arrangements




Book travel trips, accommodations, and activities using the company's booking platform
Build detailed, tailored itineraries based on client preferences and needs
Ensure seamless travel arrangements across flights, accommodations, and local experiences
Client Relationship Management
Develop and maintain strong client relationships through personalized service
Communicate clearly and promptly with clients via WhatsApp
Follow up regularly to ensure satisfaction and provide ongoing support
Sales & Recommendations
Upsell premium travel experiences and exclusive options aligned with client preferences
Provide personalized recommendations to deliver high-quality travel experiences
Stay informed on travel trends and destinations to enhance client guidance
Qualifications Experience
1+ year of experience in a client-facing role (customer success, sales, or travel agent)
Experience engaging with h

📌 Luxury Travel Advisor (Puerto Vallarta)
🏢 Scale Army Careers
📍 Puerto Vallarta

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