Department: Logistics The Logistics Specialist is responsible for supporting and optimizing international logistics operations through effective coordination with logistics partners, accurate data management, and continuous performance monitoring. This role plays a critical part in ensuring operational efficiency, customs compliance, and internal customer satisfaction by providing logistics analysis, reporting, and cross-functional support to Commercial and Operations teams across regions. Key Responsibilities
Support end-to-end logistics processes for international shipments, including ocean, road, and drayage freight. Track and monitor shipments, ensuring accurate documentation and timely execution. Assist with international bookings and coordination with freight forwarders and warehouse partners. Monitor large-volume logistics programs and track key operational metrics.
Prepare and maintain logistics reports related to inbound volumes, warehouse capacity, freight spend, and operational performance.
Develop monthly inbound volume projections and warehouse capacity comparison reports. Maintain and update the Master Freight Matrix (Ocean, OTR, and Drayage rates). Prepare and manage Demurrage and Detention reports. Analyze freight rates, shipping trends, and cost drivers to support decision-making.
Support internal customs audits for U.S. and Canada operations. Maintain and update HTS code master lists and international trade agreements. Ensure compliance with customs, trade, and documentation requirements. Support accurate record-keeping for audits and regulatory reviews. Provide logistics data and operational insights to Commercial and Operations teams. Respond to internal and external inquiries with accurate and timely information. Maintain effective communication with vendors, warehouses, and logistics partners.
Support onboarding of new warehouse partners and logistics vendors. Participate in logistics-related projects and improvement initiatives. Identify ineff