Redefine the future of customer experiences. One conversation at a time.
At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.
Nextiva is an innovative US software development company
providing cloud-based communication services that are currently used by thousands of businesses. We strive to be the best of the best across multiple technology channels, including UCaaS and SaaS.




We are a integral team of over 1,000 members and are the fastest-growing privately held cloud communications provider in the US. We are looking for amazing people, like you, to join our team in Guadalajara.
Currently, we are hiring
Customer Care Billing Specialist , who will be working with internal and external customers to perform various billing and other AR-related functions to support the Nextiva's billing operations processes.
Over 90% of the communication in this role will be in English (verbal & written). Please send us your resume in English when applying
This person will be an employee of Nextiva, supporting Nextiva customers
This position will be 100% on-site at our Nextiva Guadalajara office.
Want to check out our AMAZING culture? Follow Nextiva Mexico on Instagram: @nextiva_mexico
Be sure to check out our rewards & benefits listed below
Main Responsibilities:
Review invoices and create credit memos to customer accounts
Assist customers w

📌 Customer Care (Hermosillo)
🏢 Nextiva
📍 Hermosillo