Job Title: Medical Virtual Assistant – Front Desk & Administrative Support Position Type:
Part-time Work Hours:
8:30 AM – 12:30 PM PST (Pacific Standard Time) Work Days:
Monday to Friday Salary:
$5–$6 per hour (depending on experience) Job Code:
[M-BBSL] Workplace:
Remote Preferred Candidate Location:
Philippines
About the Role
We are seeking a detail-oriented Virtual Assistant to support a healthcare practice specializing in Speech Language Pathology (SLP) and Occupational Therapy (OT). This role serves as a remote front desk receptionist and general administrative assistant, with a strong focus on high-volume appointment scheduling, payroll and HR preparation support, administrative coordination, and professional communication with patients and referral partners. The idóneo Virtual Assistant is a self-starter who requires minimal hand-holding, demonstrates strong problem-solving skills, and is highly organized and proactive. They communicate clearly, professionally, and in a patient-centered manner with patients, families, and team members




Scope of Work & Responsibilities
Primary Responsibilities (Top Priorities)
Appointment scheduling and rescheduling (including last-minute changes), including handling inbound and outbound calls (follow-ups + rescheduling) Referral support and follow-up. Must track where each referral is in the process and must stay on top of timely outreach so referrals aren't lost. Payroll/HR preparation support, including cross-checking timekeeping and pulling simple reports for approval (Cross-checking employee hours vs. EMR visits for accuracy)
Additional Responsibilities
Data entry involving ongoing documentation and spreadsheet updates Support intake processing as needed Handle patient inquiries and general correspondence professionally Provide general front desk and administrative support Patient records management / admin updates in the EMR. Pull simple reports from the EMR (visits/attendance). Compiling visit lists/reports for billing pr

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