PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Strategy & Performance Manager supports the Senior Manager in executing key
country-level and general initiatives. The role ensures strategic priorities translate into execution
through cross-functional coordination and performance tracking. It delivers actionable insights
to leadership, enabling data-driven decision-making and business alignment.
This position plays
a critical role in helping the organization scale effectively while remaining focused on impact
and resultsKey responsibilities● Contribute to the design and execution of strategic initiatives, ensuring clear alignment
with business goals and measurable progress over time.
● Conduct business analysis to support business case development and country-level
prioritization.
● Conduct strategic research and competitive benchmarking to inform decision-making
and uncover growth opportunities.
● Monitor and report on key KPIs, highlighting performance trends, execution gaps, and
actionable insights to guide leadership decisions.
● Design and maintain dashboards and reports to support deeper analysis, standardize
reporting processes, and ensure data accuracy.
● Track strategic goals and project milestones, proactively flagging misalignments, delays,
or execution risks.
● Collabora