We believe that Pokémon GO is a game best experienced together and in the real world, and the striking growth of our Community Ambassador program suggests that our players feel similarly We're looking for a Community Program Manager to help support and grow community-focused programs by championing our community efforts. In this role, you'll help develop processes and find operational efficiencies which enable smooth day-to-day operations of our community programming. You'll also play a pivotal role in the organic growth of the program by managing inbound applications and onboarding community Ambassadors. If you're passionate about bringing people together, and thrive in a collaborative, fast-paced environment that requires you to balance multiple projects at once, we'd love to hear from you. Join us in shaping the future of real-world gaming communities
Responsibilities
Drive and manage the full lifecycle of the Community Ambassador Program application and onboarding processes, including proactively identifying and sourcing new, high-potential communities.




Independently manage the day-to-day operations of the Community Ambassador Program, serving as the primary point of contact for inquiries, proactively soliciting and synthesizing community feedback, and owning official communications to keep the community informed.
Take ownership of the daily operations and strategic alignment of all community programs, ensuring efficiency, scale, and clear connection to broader strategic goals and key performance indicators (KPIs).
Develop, maintain, and own comprehensive documentation and standard operating procedures (SOPs) for community programs and communication strategies.
Strategically source and curate high-quality user-generated content from a wide range of diverse communities to directly support and influence marketing campaigns and creative design efforts.
Serve as a key collaborator with cross-functional team members and stakeholders, consistently providing reliable a

📌 Community Program Manager (Ciudad de México)
🏢 Scopely
📍 Ciudad de México