Description
Job Title: Operations Manager | Property ManagementPosition Type: Full-Time, Remote
Location: Remote LATAM (Supporting Miami & Orlando, Florida Markets)
Working Hours: U.S. Business Hours (EST)
About the RoleWe are seeking an experienced and highly organized Operations Manager to oversee the day-to-day operations of a growing property management company serving rental owners and tenants throughout the Miami and Orlando markets.
This is a leadership role responsible for ensuring operational excellence across leasing, maintenance coordination, client relations, rent collection, renewals, and property operations. You will lead a team of six professionals while driving accountability, efficiency, and performance across the organization.
The adecuado candidate is an experienced property management leader who thrives in a fast-paced environment, enjoys managing people and processes, and is passionate about delivering exceptional experiences for both property owners and residents.
ResponsibilitiesTeam Leadership & Operations
- Oversee daily operations across the Miami and Orlando property management portfolio.
- Lead, mentor, and develop a team spanning leasing, operations, maintenance coordination, and business development.
- Conduct weekly team meetings to review priorities, outstanding tasks, and operational performance.
- Ensure proper staffing and resource allocation across departments.
- Establish and manage KPIs for team members and departments.
- Hold employees, vendors, and tenants accountable to company standards and timelines.
- Create operational consistency and improve workflows across the organization.
Leasing & Occupancy Management
- Oversee leasing operations and vacancy management.
- Ensure listings are accurate, competitive, and marketed effectively.
- Monitor occupancy performance and vacancy trends.
- Ensure vacant units are leased quickly while maintaining tenant quality standards.
- Manage lease renewal processes and rental rate adjustments