Technical Customer Success Manager (Ciudad Lerdo)

Technical Customer Success Manager (Ciudad Lerdo)

06 sep
|
Extenteam Careers
|
Ciudad Lerdo

06 sep

Extenteam Careers

Ciudad Lerdo

Technical Partner Success Manager

Extenteam | Full-Time | Mexico City (Preferred) | Partner Success

Reporting to: Head of Revenue

Location: Mexico City preferred. Must hold a valid U.S. visa and have prior experience living and working in the United States.

Compensation: $4,000 - $5,000 USD/month + performance bonus tied to expansion MRR

About Us
We're Extenteam, a dynamic company revolutionizing the short-term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model.

As a scaling-stage startup, we are targeting $2M MRR by the end of 2026 and every role we hire is directly tied to that number. Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support.

We generate revenue through two primary streams:

Managed Services - Shared Services:



A fully managed operations layer that handles day-to-day guest communication and operational tasks on behalf of property management companies, powered by our agent team and Tailwind platform.

Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees and giving operators a reliable, scalable workforce.

We are building a new team with an ownership mindset that values execution and takes pride in doing excellent work with urgency. If you understand that every customer conversation is a revenue opportunity, know how to uncover pain before a customer can articulate it, and believe that retention is just the floor - we want to speak with you.

The Opportunity
Extenteam is seeking a Technical Partner Success Manager to own the post-sale relationship with our existing customer base and directly drive MRR expansion. This is not a passive account management role. You are one of the most important levers we have for re

📌 Technical Customer Success Manager (Ciudad Lerdo)
🏢 Extenteam Careers
📍 Ciudad Lerdo

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