BAT is evolving at pace into a integral multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can’t wait, let’s shape it together

British American Tobacco Mexico has an exciting opportunity for a Cloud & Network Manager in Monterrey

The role directly supports the reliability, security and performance of cloud and network platforms that are critical to business operations. It provides operational leadership across AWS-focused cloud services, hybrid connectivity and network service management, helping ensure technology platforms are stable, compliant, cost-effective and able to support business transformation

Your Key Responsibilities Will Include

Manage cloud and network services across the operational portfolio, ensuring the reliability, availability, security, performance and operational health of AWS cloud platforms, connectivity, network services and hybrid environments.




Provide operational leadership for cloud and network services, overseeing monitoring, capacity management, performance, incident response and service continuity in collaboration with internal teams and managed service providers.
Act as the primary operational escalation point for cloud and network incidents, coordinating technical teams, vendors and stakeholders through resolution, root cause analysis and continuous improvement initiatives.
Support the deployment, transition and operational readiness of new cloud and network capabilities, ensuring solutions meet enterprise standards for security, supportability and operational excellence.
Manage service levels, operational KPIs, service reviews and improvement plans, while ensuring compliance with IT service management processes, security requirements, audit controls and internal standards.
Partner with solution architects, cybersecurity teams, application teams and vendors to define service roa

📌 Cloud & Network Manager (Monterrey)
🏢 BAT
📍 Monterrey