This role will perform a range of functions related to day-to-day accounts receivable and collection activities. Additionally, this is role will support the Australia/New Zealand region and the hours will be Sunday to Thursday from 11am to 7pm local Monterrey time.

Key Responsibilities.
- Assist in preparing customer balances for monthly Direct Debit payments.
- Take ownership of assigned accounts within the Teletrac Navman New Zealand and Australia ledgers. Document collection activities, schedule follow-up dates, and maintain key customer contacts in a Collection Management system. Utilize all features of the Collection Management system to collect balances and resolve disputes.
- Handle customer queries and assist customers by providing statements & invoice copies as required.
- Chase and collect overdue accounts, via telephone, email, and written communication. Follow standard work guidelines for pursuing past-due balances.
- Work with the customer and internal personnel to make recommendations to the General Credit Control Manager for customer credit hold and disabling service.




- Review customer credit requests and obtain approval from the Accounts Receivable Manager prior to submitting them to the Billing Team for posting.
- Maintain positive relations with colleagues and work together in a team environment. Work with others openly and collaboratively.
- Be active and engaged in team discussions, helping provide ideas and solutions.
- Be proactive in problem-solving and work towards a fair and acceptable resolution.
- Use good judgment when tasked with working through customer disputes.
- Actively participate in Daily Management activities for the AR Department.

WHO YOU ARE (Qualifications)
- 2 - 5 years accounts receivable experience.
- Proficiency in English with strong written and verbal communication skills, with the ability to communicate effectively at all levels.
- Intermediate experience with Excel.
- Experience in working with SAP is preferable.
- Cr

📌 Collections Specialist for ANZ (Monterrey)
🏢 Vontier
📍 Monterrey