Key Responsibilities Quality Management & Compliance
- Lead the development, implementation, and maintenance of quality systems and procedures.
- Ensure compliance with customer requirements, regulatory standards, and quality management systems such as ISO 9001 and IATF 16949.
- Create and maintain quality documentation, including PFMEAs, Control Plans, Process Flow Diagrams, SPC plans, and work instructions.
- Conduct internal, process, product, and supplier audits.

Problem Solving & Corrective Actions
- Lead complex root cause investigations using 8D, 5 Why, Fishbone Diagram, Fault Tree Analysis, and statistical methods.
- Drive corrective and preventive actions (CAPA) to closure and verify effectiveness.
- Analyze quality trends, warranty claims, customer complaints, and manufacturing defects to identify systemic issues.

Customer Quality
- Act as the primary quality contact for customers regarding quality concerns and corrective actions.
- Lead customer complaint investigations and response activities.
- Participate in customer audits, reviews, and business meetings.




- Ensure timely completion of customer-required quality documentation and reporting.

Manufacturing & Process Improvement
- Monitor process capability and product performance using SPC and other statistical tools.
- Lead continuous improvement projects focused on reducing defects, waste, and cost of poor quality.
- Support new product launches by leading APQP, PPAP, validation, and process qualification activities.
- Collaborate with manufacturing, engineering, and operations teams to improve process performance.

Supplier Quality
- Support supplier qualification, development, and performance improvement initiatives.
- Lead investigations of supplier quality issues and implement corrective actions.
- Review supplier PPAP submissions and quality documentation.

Leadership & Mentoring
- Provide technical guidance and mentoring to Quality Engineers and Quality Technicians.
- Lead cross-functional team

📌 Sr Quality Engineer Transformer/ Harness (Mexicali)
🏢 Vertiv
📍 Mexicali