Job Location: Hybrid – Mexico (Remote + Travel within Mexico)
Schedule: Monday–Friday | 9:00 AM–6:00 PM
About Us
We are a integral staffing and workforce solutions company connecting talented professionals in Mexico with international organizations. We specialize in building remote and hybrid teams while creating long-term career opportunities with global companies.
Role Summary
We are looking for a Fertility Clinic Implementation & Client Experience Specialist with hands-on experience in the fertility/IVF industry to support the implementation and adoption of specialized EMR/EHR software across fertility clinics in Mexico.
This is a client-facing position that combines fertility clinical workflow knowledge, software implementation, and client experience.
The ideal candidate understands how a fertility clinic operates from the clinical and patient-care perspective and can work directly with clinic teams to understand their processes, guide them through implementation,
and help translate their existing workflows into the software.
You do not need to be an IT specialist. Technical aspects of the platform can be taught. Strong fertility/IVF clinical experience and an understanding of fertility clinic workflows are essential.
In This Role, You Will Be Responsible For
Supporting EMR/EHR implementations across fertility and IVF clinics in Mexico.
Working directly with clinic teams to understand their existing clinical workflows and operational needs.
Helping translate fertility workflows and processes into the software platform.
Guiding clinical teams throughout implementation, onboarding, and software adoption.
Supporting patient coordination workflows, medication protocols, treatment processes, and other clinical activities within the platform.
Serving as a primary point of contact for clinic users during implementation.
Providing guidance and support to users before, duri