Zendesk is seeking a Principal, Enterprise QA & IT Delivery Leader to orchestrate large-scale testing across complex integrations and major transformation programs. You will serve as the QA engineering delivery lead for enterprise initiatives, partnering with Business and Product to ensure high-quality, reliable releases.
Based in Mexico, the role focuses on scaling QA governance, automating across Playwright and CI/CD pipelines, and driving bi-directional traceability and data hygiene across QA
📌 Strategic Enterprise QA (Estado de México)
🏢 Zendesk
📍 Estado de México
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