At Rapido Solutions Group, we connect fast-growing U.S. companies with top general talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.

Location: Guadalajara

Schedule: Monday to Friday 07:00-16:00

English Level: Advanced / Fluent

Position: User Experience Researcher

User Experience Researcher (Mexico)

The User Experience Researcher role is primarily tasked with supporting our

US-based clients and working with a large project team in delivering impactful solutions

for our clients. This role focuses on understanding the human side of automation,

specifically document processing within custom enterprise Transportation Management

Systems (TMS).

You will play a pivotal role in a technical project team implementing an Intelligent

Document Processing (IDP) solution.



By studying user behaviors and current manual

workflows, you will provide the insights necessary to design improved processes that

leverage Optical Character Recognition (OCR) to automate as much as possible. As a

nearshore team member, you will be expected to work in alignment with US time zones

and collaborate virtually with the team and client stakeholders.

What you’ll do:

● Define comprehensive research goals and select appropriate qualitative and

quantitative methods to investigate complex business processes.

● Lead the recruitment of participants and conduct user interviews, contextual

inquiries, and usability testing to understand current manual document

processing workflows.

● Analyze user behavior to identify pain points, motivations, and opportunities for

efficiency gains through the implementation of document processing and OCR

technology.

● Collaborate closely with the UX Desig

📌 User Experience Researcher (León)
🏢 Rapido Solutions Group
📍 León