Role Description
As a Corporate Site Reliability Engineer (SRE) at Dropbox, you will help lead the infrastructure strategy and technical direction of one of the most innovative technology companies globally. Successful candidates will possess a growth mindset, strong accountability and be passionate about designing, building, and securing scalable infrastructure services in a dynamic environment. You will drive improvement projects in automation and observability and effectively handle incidents that arise in a prompt but measured way. In this role, you'll serve as a technical lead of programs related to monitoring, metrics, alerting and reliability throughout the IT Services organization, and contribute to the evolution of our world-class infrastructure while ensuring utmost security and scalability.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

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- Ensure the reliability, scalability,



and performance of Dropbox's infrastructure and services
- Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response
- Build, Implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms
- Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale
- Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream
- Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level
- Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages

On-call work may be necessary occasionally to help address bugs, outages, or othe

📌 Site Reliability Engineer (Mexicali)
🏢 Dropbox
📍 Mexicali