Collections Analyst (Monterrey)

Collections Analyst (Monterrey)

06 sep
|
Carrier Global
|
Monterrey

06 sep

Carrier Global

Monterrey

About Carrier
Carrier Integral Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit or follow Carrier on social media at @Carrier.

About the Role
We are seeking a Collections Analyst to support our Order-to-Cash organization by managing and recovering accounts receivable in a timely manner. In this role, you will be responsible for reducing past-due balances, resolving billing disputes,



and maintaining positive customer relationships to support the company's cash flow and working capital objectives. This is an excellent opportunity for a results-driven professional who enjoys problem-solving, customer interaction, and financial analysis within a dynamic environment.

Key Responsibilities
As a Collections Analyst, you'll be responsible for:
- Following up on overdue invoices and payment commitments to ensure timely collection.
- Contacting customers via phone and email to manage collection activities and resolve payment issues.
- Analyzing Aging Reports and identifying delinquency risks and collection priorities.
- Investigating and resolving disputes related to billing, purchase orders, pricing discrepancies, and credit memos.
- Partnering with Sales, Customer Service, Billing, and Finance teams to remove barriers impacting customer payments.
- Maintaining accurate and up-to-date documentation of customer accounts, collection activities, and payment commitme

📌 Collections Analyst (Monterrey)
🏢 Carrier Global
📍 Monterrey

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