As a Analyst within the GDC Global Benefits Management (GBM) team, you will contribute as part of a team involved in several activities to support global and regional coordination of benefits for our general and regional clients while maintaining their benefits databases.
The ideal candidate has intermediate project management, business knowledge, critical problem solving and client interaction skills and detail oriented. Preferably, candidates have a background on global benefits and brokerage work.
The role:
Implementation and Data Collection - coordinating the GBM technology setup and tracking the initial inventory of benefit policies
Ongoing Data Inventory - staying on top of renewals in an ongoing basis, ensuring any troubleshooting issues are escalated and, ensuring information in the internal tools is complete and accurate
Project Management - providing internal project management support, doing a high-level consistency review on any client deliverables and providing support in preparation of client meetings




Pooling Support - collecting pooling data to update the internal tool and reporting
Non-specific client support - providing support on other areas like trainings, ensuring best practices and budget management.
Qualifications
Bachelor’s degree required, preferably in a program with heavy emphasis on business or equivalent in a relevant discipline. •
2+ years of significant work experience in a project management/client service role, previous benefits or insurance experience on a shared services operation is a plus
Communicator; displays strong oral, written and presentation skills in English
Proficiency in English required
Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
Demonstrate business acumen and awareness of bigger picture in business
Strong client service orientation
Collaboration with global and regional teams, including taking accountability for quality and ontime delivery of own work and involving other team memb

📌 Analyst, Global Benefits Management# (Ciudad de México)
🏢 WTW
📍 Ciudad de México