Eaton’s Corporate Sector division is currently seeking a Master Data Analyst.
What you’ll do:
Maintain full updates into CRM system (SAP) as well as any customer request related with new customers, sold-to settings, ship-to settings, lead times.

Job responsibilities
• Review contract updates.
• Attend mail box for customer request related with modified accounts and sold-to/ship-to adjustements.
• Review and release invoicing activities for preventive maintenance.
• Update projects individual projects assigned by Functional Manager.
• Create and close tickets for requests related with modified accounts trought Sales Force tool.
• Follow up for service request in regards of new accounts to be set up.
• Able/Unable accounts into CRM (SAP).
• Assure to block obsolete parts reported.
• Ability to constructively manage conflicts and discrepancies towards positive resolution.
• Prioritizing customer demand to assist with improved product flow.
• Work with finance team to resolve customer credit requests.
• Correct assignment for other Divisions request.
• Portal webs maintenance.




• Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.
Qualifications:
Education level required
• Bachelor degree necessary in administration, commerce or similar field is preferred.

Years and area of experience required
• Minimum 1 year customer interaction/support experience.
Skills:
Technical knowledge
• Knowledge of CRM software and SAP is a plus
• Strong knowledge of Microsoft Office (word, excel, email, internet).
• Strong written and verbal communication skills.
• Ability to speak, read, listen an write in English.

Soft skills
• Drive for results.
• Results Oriented
•Customer Service Mindset
• Learn Agility
• Team work.
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-r

📌 Master Data Analyst (El Salitre)
🏢 Eaton
📍 El Salitre