Department: Logistics
The Logistics Specialist is responsible for supporting and optimizing international logistics operations through effective coordination with logistics partners, accurate data management, and continuous performance monitoring. This role plays a critical part in ensuring operational efficiency, customs compliance, and internal customer satisfaction by providing logistics analysis, reporting, and cross-functional support to Commercial and Operations teams across regions.
Key Responsibilities
- Support end-to-end logistics processes for international shipments, including ocean, road, and drayage freight.
- Track and monitor shipments, ensuring accurate documentation and timely execution.
- Assist with international bookings and coordination with freight forwarders and warehouse partners.
- Monitor large-volume logistics programs and track key operational metrics.
- Prepare and maintain logistics reports related to inbound volumes, warehouse capacity, freight spend, and operational performance.
- Develop monthly inbound volume projections and warehouse capacity comparison reports.
- Maintain and update the Master Freight Matrix (Ocean, OTR, and Drayage rates).
- Prepare and manage Demurrage and Detention reports.
- Analyze freight rates, shipping trends, and cost drivers to support decision-making.
- Support internal customs audits for U.S. and Canada operations.
- Maintain and update HTS code master lists and international trade agreements.
- Ensure compliance with customs, trade, and documentation requirements.
- Support accurate record-keeping for audits and regulatory reviews.
- Provide logistics data and operational insights to Commercial and Operations teams.
- Respond to internal and external inquiries with accurate and timely information.
- Maintain effective communication with vendors, warehouses, and logistics partners.
- Support onboarding of new warehouse partners and logistics vendors.
- Participate in logistics-related projects and imp