Job Title: Medical Virtual Assistant – Front Desk & Administrative Support
Position Type: Part-time
Work Hours: 8:30 AM – 12:30 PM PST (Pacific Standard Time)
Work Days: Monday to Friday
Salary: $5–$6 per hour (depending on experience)
Job Code: [M-BBSL]
Workplace: Remote
Preferred Candidate Location: Philippines

About the RoleWe are seeking a detail-oriented Virtual Assistant to support a healthcare practice specializing in Speech Language Pathology (SLP) and Occupational Therapy (OT). This role serves as a remote front desk receptionist and general administrative assistant, with a strong focus on high-volume appointment scheduling, payroll and HR preparation support, administrative coordination, and professional communication with patients and referral partners.
The idóneo Virtual Assistant is a self-starter who requires minimal hand-holding, demonstrates strong problem-solving skills, and is highly organized and proactive. They communicate clearly, professionally, and in a patient-centered manner with patients, families, and team members





Scope of Work & ResponsibilitiesPrimary Responsibilities (Top Priorities)
- Appointment scheduling and rescheduling (including last-minute changes), including handling inbound and outbound calls (follow-ups + rescheduling)
- Referral support and follow-up. Must track where each referral is in the process and must stay on top of timely outreach so referrals aren’t lost.
- Payroll/HR preparation support, including cross-checking timekeeping and pulling simple reports for approval (Cross-checking employee hours vs. EMR visits for accuracy)

Additional Responsibilities
- Data entry involving ongoing documentation and spreadsheet updates
- Support intake processing as needed
- Handle patient inquiries and general correspondence professionally
- Provide general front desk and administrative support
- Patient records management / admin updates in the EMR.
- Pull simple reports from the EMR (visits/attendance).
- Compiling visit lists/r

📌 Medical Virtual Assistant (Metepec)
🏢 Winning Assistants
📍 Metepec