We are:
Wizeline, a general AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:

Key-responsibilities:

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- Design and operationalize a managed services delivery model for Marketing Operations (intake, routing, workflows, approvals)
- Define and maintain a service catalog & taxonomy (e.g., small/medium/large assets, standard vs complex requests)
- Build and manage a metrics framework (SLAs, throughput, turnaround time, utilization, rework, forecasting)
- Translate delivery into service units enabling asset-based / subscription / pod-based pricing models
- Support unit economics modeling (cost per asset, efficiency, scalability, profitability)




- Design governance frameworks (SOPs, SLAs, prioritization rules, service definitions)
- Optimize workflows and reduce friction through process standardization and tooling (Jira, Asana, etc.)
- Pilot and scale managed-flow delivery models without disrupting ongoing operations
- Provide visibility into demand, volume, and capacity planning across global teams

Must-have:

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- Strong experience in Managed Services / Service Delivery Models
- Proven background in asset-based delivery / deliverables-driven environments (creative, marketing ops, production)
- Experience designing service catalogs, SLAs, and measurable delivery frameworks
- Solid understanding of content production / creative operations workflows
- Experience building metrics, dashboards, and performance frameworks from scratch
- Strong knowledge of workflow tools (Jira, Monday, Asana, Workfront, Airtable)
- Experience in process design,

📌 Senior Project Manager/Senior Managed Services (México)
🏢 Wizeline
📍 México