Finality
Manage customer and/or supplier order portfolios and supervise customer deliveries.Main Missions
1 - Manage shipments- Oversee the proper execution of shipments- Liaise with customers and give advance notification of any anomalies - Ensure coherence of the order book. If anomalies are detected, notify a senior manager - Analyse late deliveries weekly- Publish results every day, at the end of each week and at the end of each month- Occasionally print out shipment preparation lists to give to the store keeper- Manage stock by checking the various indices during modifications - Order suitable transportation means- Update the customer closure calendar daily - Inform the logistics department or the customer in the event of a non-compliance with production commitments,
if there is a risk of delivery interruption2 - Manage delivery calls- Check that E.D.Is are correctly integrated- Retrieve requests from the web- Input requests that are not in E.D.I.- Ensure that the order book is kept up-to-date3 - Help to manage internal and external flows in certain organisations - Help to create logistics department instruction sheets/procedures- Report to the logistics manager- Analyse causes and decide on suitable means and methods required to complete his/her assigned missions 4 - Manage logistic customers claims on Customer web portalPurpose
- Manage customer and/or supplier order portfolios and supervise customer deliveries
Essential job functions
Abilities
- Ability to contact customers in person and possess excellent communications skills
Able to prioritize and operate proactively