About Us

SharkNinja is a general product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Order Management Coordinator

LOCATION: Mexico City (Hybrid)

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add an Operations Coordinator to our team.

OVERVIEW:





The incumbent will be responsible for assisting with all aspects of SharkNinja’s order management process, providing customer service to our retailers and internal stakeholders, working with 3PLs and transport carriers, as well as performing general administrative tasks. The Operations Coordinator will focus primarily on the accurate processing of customer orders for SharkNinja’s major retailers in meeting and exceeding defined objectives in support of Retail Execution Lifecycle and Perfect Order Execution. They will also work very closely with Finance and Sales to review, research, and assist in corrective actions associated with retailer chargebacks.

The Operations Coordinator is a valuable member of the team who exceeds customer service standards and brings forward issues and ideas for improvement. The Operations Coordinator an advocate for the customer and customer experience

Here are some of the EXCITING things you’ll get to do:

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- Process all orders to send

📌 Order Management Coordinator NA (Ciudad de México)
🏢 SharkNinja
📍 Ciudad de México