TS Trucking is a top-tier transportation company with owned assets and nationwide presence across Mexico, providing the best logistics solutions. Over time, it has transformed into a growing transportation provider.
We are currently seeking a Onsite Driver Support with experience with truck drivers operation to join our team in Reciente Laredo.
Shifts:
-Friday to Monday: 7 am to 5 pm
-Monday to Friday: 3 pm to 11 pm (alternate weekends)
Responsibilities:
- Greet drivers professionally, ensure drivers clearly understand their assignments and next steps, helping them with any questions or concerns.
- Review shift updates, clarify routes, load details, appointment times, and coordinate with the dispatch team to resolve questions or changes.
- Print, verify, organize, and distribute load sheets and dispatch documents, ensuring accuracy and completeness before handing them to drivers.
- Identify missing or incorrect paperwork, address driver issues, and escalate urgent, unresolved, safety, or compliance concerns promptly.
- Log into required systems, ensure workstation functionality,



verify internet and printer connectivity, and confirm availability of documents and supplies.
- Communicate and coordinate effectively with internal teams to share updates on delays, changes, or operational issues.
- Track repeated driver concerns, document outstanding issues, and report major or recurring problems to the on-shift Team Lead or Manager.
- Ensure smooth transitions between shifts by handing over pending issues and clearly logging unresolved driver concerns.
- Bachelor’s degree in Logistics, or related fields.
- Previous experience in dispatch, logistics, transportation, or driver support preferred.
- Strong communication and customer service skills, with the ability to interact professionally with drivers and internal teams.
- Good computer skills and ability to work with dispatch systems, printers, and standard office equipment.
- Strong attention to detail to verify paperwork,

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