we are currently looking for an crm & marketing intern to join our dolce&gabbana; team based in mexico city.

the idóneo candidate will support our crm & marketing department in ensuring smooth and efficient crm & marketing processes. You will play a key role in assisting with customer relationship management activities and administrative tasks, contributing to the success of our team within a luxury environment.

key responsibilities:

- develop customer analytics reports using bo/bi and salesforce data, including purchase frequency, recency, spending patterns, product preferences, participation in fashion shows, and other client behavior indicators.
- analyze the performance of crm activations, events, and client engagement initiatives, including roi measurement and post-event reporting.
- prepare client-related reports and insights for cross-functional teams, including retail, merchandising, mtm, j&w;, hr, and hq.




- coordinate and follow up on gifting and client delight initiatives with boutiques.
- support the preparation and follow-up of vendor agreements and contracts.
- upload supplier invoices into sap and monitor the payment process.
- review and translate client-facing communications, including e-vites.

key requirements:

- active student (from 5th semester onwards) in marketing, business administration, or related fields;
- intermediate to advanced english level (pivot tables, xlookup/vlookup, database management, formulas, and data analysis);
- strong organizational skills and attention to detail;
- ability to manage information effectively and follow up on multiple priorities.;
- interest in luxury, fashion, and client experience.

location: mexico city, polanco

schedule: 9:00 a.m. – 2:00 p.m.

modality: on-site

📌 Crm & marketing intern (México)
🏢 DOLCE&GABBANA
📍 México