About Simply.TV

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape.
Headquartered in Copenhagen, but supported by 450+ employees worldwide, our data fuels user interfaces used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or product innovation, Simply.TV is the place to shape the future of TV — and have fun doing it.
Join us, and let’s make content discovery simple, powerful, and inspiring

The Role
We’re looking for a responsible, detail‑oriented, and eager‑to‑learn Ingest/Support Specialist to join our metadata operations team. This role is adecuado for someone early in their career who enjoys solving problems, learning new tools,



and understanding how technology and data systems work.
You don’t need years of experience — what matters most is your mindset:
curiosity, reliability, and a genuine interest in technology and metadata workflows.
As an Ingest/Support Specialist, you’ll help ensure the smooth delivery of metadata to our clients. You’ll learn how ingest pipelines work, how to troubleshoot issues, and how to communicate clearly with internal teams and external partners.
Key Responsibilities
- Monitor data deliveries across ingest pipelines to ensure accuracy, timeliness, and completeness.
- Investigate and perform root cause analysis of technical issues, escalating when needed.
- Communicate with clients in a clear, professional, and friendly way.
- Track recurring issues and help identify patterns or improvements.
- Work closely with the Support Lead and technical teams to refine workflows.
- Document findin

📌 Ingest/Support Specialist (Aguascalientes)
🏢 Simply TV
📍 Aguascalientes