**Summary**:
**- Responsibilities**:
- Create and oversee a strategic timeline for conducting comprehensive training needs analyses.
- Partner with internal teams, including fellow trainers, department heads, and senior leadership, to ensure training goals support broader business objectives.
- Collect, monitor, and analyze data to guide training strategies and assess their overall impact.
- Develop high-caliber training materials based on research insights and assessment outcomes.
- Launch creative training programs and supporting resources to boost team performance.
- Thoroughly test and polish all educational tools to guarantee clarity and effectiveness prior to release.
- Organize and manage a central hub for all training documents and resources.
- Conduct orientation sessions and facilitate continuous professional growth opportunities for staff.
- Assess individual employee progress and learning results to pinpoint areas needing enhancement.
**- Requirements**:
**Requirements**:
- Proven work history within a call center setting.




- At least one year of demonstrated experience in training and development positions.
- Fluency in both English and Spanish is required.
- Skilled in using Microsoft Office Suite, including Office 365, Excel, Word, and Outlook.
- Outstanding verbal and written communication skills.
- Ability to work effectively with various personality types and handle multiple priorities at once.
- Strong technical proficiency with a track record of adapting quickly to new technologies.
- Previous experience in the automotive, financial, or sales industries is preferred but not mandatory.
**- Benefits**:
**- Benefits**:
- Performance-based monthly bonus of $400
- Salary: $5,000 per week, tax free.
- Competitive savings fund program
- Law Benefits
- On-site location in Otay, situated near UABC
- Standard work schedule: 7:00 AM to 5:00 PM, Monday through Friday

📌 Sales Trainer (Tabacalera)
🏢 Ccsi
📍 Tabacalera