Are you a ServiceNow professional looking to make a global impact?
Corning Incorporated is building and growing our ServiceNow Center of Excellence in Monterrey, Nuevo León and we want to connect with talented professionals at all levels and specializations.This is a posting, meaning we review applications on a rolling basis as new opportunities open.
If ServiceNow is your craft, we want to hear from you.ABOUT CORNINGCorning Incorporated is one of the world's leading innovators in materials science.
For 175 years, we have applied our expertise in specialty glass, ceramics, and optical physics to develop category defining products that transform industries and enhance people's lives, from fiber optic cables that power the internet to advanced pharmaceutical packaging, automotive technology, and beyond.Our Digital & IT (D⁢) team powers the global technology infrastructure that keeps Corning connected.
The ServiceNow Center of Excellence in Monterrey is central to that mission and we're growing.WHO WE'RE LOOKING FORWe welcome applications from ServiceNow professionals across all disciplines, including:ITOM / ITAM / SACM-CMDB Engineer — Discovery, Service Mapping, HAM/SAM Pro, CMDB GovernanceProcess Analyst — ITSM Processes, ITIL, SLA Management, Continuous ImprovementBusiness Analyst — Requirements, User Stories, UAT, Stakeholder EngagementProduct Designer – AI, Moveworks & Now Assist — GenAI, Virtual Agent, NLP, UX DesignTechnical Lead / Architect — Architecture, Integration Hub, Platform Governance, Team MentorshipDeveloper / Administrator — GlideScript, Flow Designer, Custom Applications, Platform ConfigurationWhether you are mid-level or a seasoned architect,



we want to connect with you.WHAT YOU MAY BE DOINGDesigning, building, and maintaining ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, and custom applicationsManaging and evolving CMDB/SACM strategies, Discovery automation, and asset lifecycle managementAnalyzing, documenting, and improving IT service management processes aligned with ITIL best practicesGathering and translating business requirements into clear, actionable ServiceNow platform solutionsDesigning AI-powered employee experiences using Now Assist, Moveworks, and Virtual AgentArchitecting and governing enterprise-grade integrations between ServiceNow and global business systemsLeading platform upgrades, technical roadmaps, and governance standardsMentoring engineers, conducting code reviews, and elevating the team's technical standardPartnering with global stakeholders across IT, HR, Finance, and OperationsSKILLS & EXPERIENCE WE VALUEServiceNow Platform (any module or specialization)ITSM / ITOM / ITAM / CMDB / SACMNow Assist / GenAI / Moveworks / Virtual AgentJavaScript / GlideScript / Flow Designer / Integration HubREST / SOAP APIs / MID ServerITIL v4 FrameworkAgile / Scrum DeliveryRequirements Analysis / Process Design / UATReporting,



Dashboards & KPI DevelopmentStakeholder Management & CommunicationCERTIFICATIONS THAT STAND OUTCSA – Certified System AdministratorCAD – Certified Application DeveloperCIS-ITSM / CIS-ITOM / CIS-HAM / CIS-SAM / CIS-HRSD / CIS-VRCTA – Certified Technical ArchitectITIL v4 Foundation or higherAWS / Azure CertifiedSAFe AgileEDUCATIONBachelor's degree in computer science, Information Technology, Systems Engineering, Business Administration, or a related fieldServiceNow certifications (any level) are strongly valuedMaster's degree or AI/ML coursework is a plus for senior and lead-level rolesLANGUAGE REQUIREMENTBusiness level English proficiency required (written and verbal)You will collaborate with integral teams across the Americas, Europe, and Asia-PacificWHY CORNING IN MONTERREY?
Global Exposure — Collaborate with teams across 4 continentsCareer Growth — Clear advancement paths within D&ITAI-First; Innovation — Work on emerging GenAI and automation solutionsCompetitive Benefits PackageLearning & Development InvestmentInclusive & Collaborative CultureMeaningful Work — Your contributions impact a 170+ year legacy of innovationABOUT THIS POSTINGThis is a generic talent pipeline posting.
Corning's D⁢ team actively reviews applications on a rolling basis as ServiceNow opportunities become available in Monterrey.Applying here connects you directly to our talent network a recruiter will be in touch when a matching role opens.We encourage all ServiceNow professionals from mid-level practitioners to senior architects to apply.
Location: Monterrey, Nuevo León, Mexico Function: Digital & IT (D⁢) Type: Evergreen / Ongoing PipelineCorning Incorporated is an Equal Opportunity Employer.

📌 Servicenow Professional — All Levels & Specializations (Monterrey)
🏢 Corning
📍 Monterrey