The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.ResponsibilitiesDocument processes in an accurate and detailed manner and follow established procedures to complete complex assignmentsIdentify process gaps requiring escalation, offering potential solutionsAssist with inventory management and workflow needs as dictated through risk priority and service levelSupport a range of products and servicesAnalyze problems and formulate solutions through research and investigationNavigate, test and execute moderately complex databases, spreadsheets, and systemsEnsure accurate and timely account handlingAssist in activities that help reduce organizational impact and/or lossAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating,



managing and reporting control issues with transparency.Qualifications1 year of relevant experienceProficient computer and typing skillsAbility to adapt to new technology quickly and seamlesslyConsistently demonstrates clear and concise written and verbal communication skillsAbility to work with others to complete assigned tasksEducationHigh School diploma or equivalentThis job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.El puesto vacante es responsable de la ejecución de los procesos contables derivados de la operativa que sean realizados de forma oportuna y exacta de acuerdo con las solicitudes recibidas por parte de los Agentes y las Gerencias.Llevar acabo los servicios que forman parte los convenios de servicio con las Gerencias de Producto conforme a los tiempos y calidad comprometidos en ellos.Experiencia Cenproval Cargos / abonos a cuenta de cheques o contratos.Inversiones.Con dos Locaciones: AV.
EJE 5 NORTE NO. 980 Y 990, AV.
DE LAS GRANJAS NO. 9 EDIF.
TECNOPARQUE AV.
REVOLUCION NO. ****, COL. LOS ALPES CIUDAD DE MEXICO Piso 7 Horario de lunes a viernes, de 9:00 hrs.
a 18:00 hrs con 1 hora de comida.El esquema de trabajo es residente Bachillerato/LicenciaturaConocimiento medio en Excel y AccessExperiencia preferentemente en procesos bancariosAnálisis de informaciónPreferentemente ingles: reading intermedioConocimiento medio en excel y AccessJob Family Group: Operations - CoreJob Family: Operations SupportTime Type: Full timeMost Relevant Skills Please see the requirements listed above.Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
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📌 Banamex Especialista En Apoyo De Operaciones 3 (México)
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