Guadalajara, Jalisco – Near Chapultepec & La PazStarting salary: $15,000 MXN/month + Prestaciones de Ley + Amazing Department Bonus OpportunitiesMonday–Friday 10AM - 7PM EST + One rotational Saturday per month 9AM - 1PM | Full-Time100% In-OfficeWe're a growing U.S. law firm seeking a friendly, organized, team player to join our team as a Phones Agent in Guadalajara.This is a client facing role for someone who enjoys communicating with people and handling calls and follow ups, identifying opportunities while helping clients have a positive experience.What you'll do- Handle a high volume of inbound and outbound calls with professionalism and empathy.
- Set appointments from inbound and outbound calls as well as email leads,- Follow up with leads and opportunites from internal databases.
- Identify and asses potential clients and their needs.
- Work towards achieving performance goals and contribute to overall team results.What we're looking for- Fluent spoken and written English.
- At least one year of experience in customer service, call center or hospitality.




- Empathetic, easygoing and calm under pressure.
- Comfortable in the phone and handling calls.
- A good communicator, detail oriented with good listening skills.
- Positive, reliable and a strong team player.
- A high level of integrity, discretion, and respect for client confidentialityLegal experience is welcome but not required.
Paid training is provided.What We Offer- Prestaciones de Ley- Performance-based bonuses and incentives- Monday–Friday schedule- Paid training- Long-term growth opportunities- Structured onboarding and ongoing support- Professional and collaborative work environmentIf you're interested, we welcome you to click apply.
We'd love to have you in our team!
This position is 100% in office in Guadalajara.
Remote and hybrid work may be available with time, depending on performance.Only CVs submitted in English will be considered.

📌 Phone Agent (English Required) – In-Office (Puerto Vallarta)
🏢 THE LAW OFFICES OF ROBERT M. GELLER, P.A.
📍 Puerto Vallarta