Customer Account Coord.
(On site - Midtown Jalisco, GDL)Responsible for servicing external and internal customer needs and proactively participating in the operation process.Junior- University Degree- From 1 up to 3 years in a similar role is preferred.Key activities and general responsibilities- Receive and process orders/purchase write up- Follow up in a timely matter on a production-ready date with the supplier.
- Close communication with the team for approvals.
- Support Account Managers / Traders with specific accounts.
- Answer customer inquiries.
- Communicate issues/challenges- Support Sr.
Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.G., contact information) into CRM.
- Work with sales/purchase contract, call off, order and delivery confirmations, and delivery notes.Knowledge required- Experience in aCustomer Service, and commerce, local logistics environment is preferred- Proficiency in MS Office.




- Contact Management Systems- Database software- Inventory Software- Order processing systems preferred- Thrives and works well in tied ambiguous situations and deadline pressures well- Time management skills- Willingness to learn.
- Record-keeping, tracking shipping, and data analyses- High level of initiative/proactivity- Extremely detail-oriented- Strong organizational skills and ability to multitask- Customer service mindset- Very good verbal and written English communication skillHiring details- Prestaciones superiores a las de Ley (+Vacaciones/Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, confiable de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).
- Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)- After anniversary, 1 day to be WFH- Indefinite contract after training period#J-*****-Ljbffr

📌 Customer Account Coordinator (On Site - Andares, Guadalajara)
🏢 Quid Soluciones
📍 Guadalajara