Key Responsibilities

- Provide L2/L3 production support for IBM Maximo applications.
- Investigate and resolve incidents, defects, and user-reported issues within SLA timelines.
- Support Maximo modules including:
- Asset Management
- Work Order Management
- Preventive Maintenance
- Inventory Management
- Purchasing
- Analyze application logs and identify root causes of system issues.
- Configure and maintain:
- Security Groups
- Domains
- Application Designer
- Database Configuration
- Workflows
- Escalations and Cron Tasks
- Support Maximo Integration Framework (MIF) and interface monitoring.
- Coordinate with infrastructure, DBA, and integration teams for issue resolution.
- Support deployments, testing activities, and post-deployment validation.
- Create and maintain support documentation and knowledge articles.
- Participate in on-call and after-hours support when required.

Required Skills





- 3+ years of experience with IBM Maximo.
- Experience supporting production environments.
- Good knowledge of:
- Asset Management
- Work Management
- Inventory Management
- Preventive Maintenance
- Experience with:
- Security Configuration
- Application Designer
- Domains
- Workflows
- Cron Tasks
- Escalations
- Working knowledge of Maximo Integration Framework (MIF).
- Basic SQL troubleshooting skills.
- Experience with REST/SOAP integrations.
- Strong analytical and troubleshooting skills.

Preferred Skills

- IBM Maximo Application Suite (MAS 8/9).
- Exposure to OpenShift or cloud-based Maximo deployments.
- Experience with SAP integrations.
- Knowledge of Automation Scripts.
- Experience with BIRT Reporting.

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📌 Maximo Support (México)
🏢 Bull-It Solutions
📍 México