We are currently looking for an CRM & Marketing Intern to join our Dolce& Gabbana team based in Mexico City.

The adecuado candidate will support our CRM & Marketing department in ensuring smooth and efficient CRM & Marketing processes. You will play a key role in assisting with Customer relationship management activities and administrative tasks, contributing to the success of our team within a luxury environment.

Key Responsibilities: Develop customer analytics reports using BO/BI and Salesforce data, including purchase frequency, recency, spending patterns, product preferences, participation in Fashion Shows, and other client behavior indicators. Analyze the performance of CRM activations, events, and client engagement initiatives, including ROI measurement and post-event reporting. Prepare client-related reports and insights for cross-functional teams, including Retail, Merchandising, MTM, J& W, HR, and HQ.



Coordinate and follow up on gifting and client delight initiatives with boutiques. Support the preparation and follow-up of vendor agreements and contracts. Upload supplier invoices into SAP and monitor the payment process. Review and translate client-facing communications, including e-vites.

Key Requirements: Active student (from 5th semester onwards) in Marketing, Business Administration, or related fields; Intermediate to advanced English level (Pivot Tables, XLOOKUP/VLOOKUP, database management, formulas, and data analysis); Strong organizational skills and attention to detail; Ability to manage information effectively and follow up on multiple priorities.; Interest in luxury, fashion, and client experience.

Location: Mexico City, Polanco

Schedule: 9:00 a.m. – 2:00 p.m.

Modality: On-site

📌 Crm & marketing intern (Ciudad de México)
🏢 DOLCE&GABBANA
📍 Ciudad de México