Preparing Domestic documents including Airline bills, Motor Carrier BOL, declarations andNAFTA forms.
- Routing Shipments-Determining appropriate mode of transportation for all domestic /Canadian shipments.
Evaluates appropriate cost/time combination for each shipment- Rate Negotiation - Negotiates best rates with motor carrier, freight forwarders andexpress couriers for all domestic shipments (e.g. UPS, DHL & FedEx.) These negotiationsinclude both ground and air shipments.
- Brokerage Assistance -- Works very closely and on a regular basis with the broker's firm(e.g. providing import documentation, tracking shipments etc., etc. for all importshipments coming into the United States. Sales Support -- Provides assistance fordomestic sales department.
- Freight Bill Auditing -- Verifies accuracy of domestic freight bills and disputes anydiscrepancies.
- Freight Quotes - Responsible for securing weight and dimensions of all quotes requestedby the sales staff and obtaining the most economical freight rate from motor carrier,freight forwarders and express couriers.
- Investigating client problems and/or complaints and managing to successful resolution.
- Addressing all client inquiries.
- Maintaining relationships with both internal and external customers with exceptionalservice.
- Other duties as assignedWorking hours: Monday to Friday, 8:00 a.m. to 4:00 p.m., full-time.