- Support Account Managers by assisting with day-to-day activities including sample entry, document distribution, quotations, regulatory responses, and order follow-up.
- Maintain and update customer databases and sales records to ensure data accuracy and visibility.
- Assist in preparing sales materials, presentations, and proposals.
- Answer customer inquiries via phone, email, or in person, and ensure prompt and courteous issue resolution.
- Assist with sales activities such as responding to product questions, providing product information, and supporting lead generation efforts.
- Act as a liaison with customers during Account Manager travel or absences (e.g., vacation, leave).
- Serve as backup to the Sales Coordinator and Sales Assistant as needed.
Event Planning & Execution
- Lead or support coordination of national and regional events, including trade shows, technical days, and sales meetings.
- Work closely with Brand Specialists, Marketing, the VP, and regional teams to ensure effective event execution.
Administrative & Team Support
- Provide general administrative support to the Executive and Sales Teams to help drive business growth.
- Monitor and track key support metrics and contribute to regular reporting efforts.
- Maintain accurate records of sales activities, customer information, and other relevant data.
- Assist with customer inquiries to support a responsive and high-quality customer experience.
📌 Sales Support Specialist (José López Portillo)
🏢 Azelis
📍 José López Portillo
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