We’re looking for a Tier 1 SOC Analyst to join our team and handle initial triage, monitoring, and investigation of security alerts across cloud and endpoint environments.

This is a client-facing role requiring strong English, excellent verbal communication skills, and the ability to clearly communicate findings and escalations. The position is intended for candidates with at least 1 year of hands-on SOC / Security Operations experience.

The role is based on morning shifts aligned with East Asia working hours.

Key Responsibilities

- Monitor security alerts from SIEM, EDR, and cloud platforms

- Perform initial triage and classification of alerts as true or false positives

- Investigate suspicious activities across endpoints, identities, and cloud environments

- Escalate confirmed incidents to Tier 2 / Incident Response teams with proper context

- Analyze logs from multiple sources, including CloudTrail, Azure Activity Logs, OS logs, and other relevant security data sources

- Document findings clearly in tickets and investigation reports

- Follow existing playbooks and contribute to improving detection logic over time

- Communicate clearly with internal teams and clients regarding alerts,



findings, and escalations

Requirements

Required Qualifications

- 1+ years of experience in SOC / Security Operations

- Hands-on experience with EDR tools such as CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint

- Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, or similar

- Understanding of networking basics, including IP, DNS, HTTP/S, ports, and related concepts

- Basic knowledge of Linux and Windows operating systems

- Ability to analyze logs and identify suspicious behavior

- Fluent English, both written and spoken — mandatory

- Excellent verbal communication skills, especially in client-facing situations

Preferred Qualifications

- Experience with cloud environments such as AWS, Azure, or GCP

- Knowledge of GCP / Google Cloud Platform — significant advantage

- Ability to investigate cloud activity, including IAM, API calls, and resource changes

- Understanding of identity-based attacks, such as token abuse and privilege escalation

- Experience with scripting in Python or Bash

📌 SOC Analyst (Ciudad de México)
🏢 CommIT
📍 Ciudad de México