Client Support: Whether through email, chat, phone IT Support Client respond to a client questions and provide accurate solutions.Troubleshooting: Diagnose and solve various problems clients experience, offering solutions or escalating them to the appropriate department when necessary.Customer Education: guide clients on how to use products effectively, making sure they understand the features and benefits.Process Improvement: Recommend process improvements and contribute to the development of new support policies and procedures.Documentation: Specialists keep records of clients interactions and transactions, noting details of inquiries, complaints, and feedback, as well as actions taken.Experiencia con atención al clienteFlexibilidad de horariosIngles conversacional 70%Carrera afín.Conocimientos de IT.Uso de SoftwaresCableado y conocimiento de redAtención a áreas administrativas y operativasConocimiento de limpieza de computadoras#J-*****-Ljbffr

📌 Soporte Al Cliente It (Tijuana)
🏢 Encore Aerospace México, de C.V. (A Boeing Company
📍 Tijuana