Serve as the primary point of contact throughout the project and delivery lifecycleConduct discovery sessions, workshops, and interviews to elicit, document, and validate business and technical requirementsTranslate client needs into functional specifications, user stories, and acceptance criteriaManage client expectations by communicating scope, timelines, constraints, and trade-offsCollaborate with developers, architects, and QA engineers to ensure requirements are understood and feasibleParticipate in sprint planning, backlog grooming, stand‐ups, and Agile ceremonies as the client representativeIdentify scope creep, technical blockers, and dependency risks and propose solutionsConfigure E2M2M® platform modules to meet client specificationsDevelop and execute test plans, test cases, and UAT scriptsCoordinate UAT sessions, capture feedback, and drive issue resolutionValidate delivered functionality against documented requirements before client sign‐offMaintain defect logs and track issues through closureCoordinate release readiness, client communications, training materials, and go‐live checklistsSupport deployments and monitor post‐release stabilityDocument release notes, configuration guides, and end‐user documentationConduct post‐release reviews with clients and capture lessons learnedCollaborate with offshore teams across multiple time zones using overlap windows and asynchronous workflowsTravel *****% to client sites, project locations, and occasional internal team meetingsRequirements5+ years of experience in a Business Analyst, Technical BA, or Product Analyst role within a SaaS, enterprise software, or technology services environmentProven ability to manage client relationships and translate business needs into actionable technical requirementsExperience working within Agile/Scrum delivery frameworksProficiency in writing user stories, BRDs, process flows, functional specifications,



and SQLUnderstanding of API integrations and cloud‐based data structures is a plusHands‐on experience with UAT coordination and test case developmentComfortable working with APIs, data workflows, and configurable software platforms; low‐code/no‐code experience is a plusStrong working knowledge of Jira, Confluence, Figma, Postman, or similarAbility to explain technical constraints to non‐technical clients and business goals and technical requirements to developersAbility to accommodate morning/evening syncs with offshore teamsExcellent communication and stakeholder management skills across technical and non‐technical audiencesFamiliarity with field operations, construction management, oil & gas, utilities, or infrastructure industries is preferredExperience with BI/analytics tools and dashboard configuration is preferredExposure to geolocation data, mobile‐first platforms, or offline‐capable applications is preferredCBAP, PMI‐PBA, or Agile/Scrum certification is preferredLocal candidates onlyCore CompetenciesDemonstrates expertise in managing client relationships and translating business needs into actionable technical requirements, with a strong focus on Agile methodologies and UAT coordination.
Proficient in writing user stories, functional specifications, and utilizing tools like Jira and Confluence to facilitate project delivery.Highest‐signal resume keywords5+ Years Experience In Business Analyst RoleAgile/Scrum Delivery FrameworksUser Story Writing And Functional SpecificationsUAT Coordination And Test Case DevelopmentJira And Confluence ProficiencyATS Optimization KeywordsHard SkillsUser Story WritingFunctional SpecificationsSQLAPI IntegrationsTest Case DevelopmentUAT CoordinationData WorkflowsLow‐Code/No‐Code ExperienceBusiness Requirements Documents (BRDs)Process FlowsSoft SkillsExcellent Communication SkillsStakeholder ManagementClient Relationship ManagementProblem‐SolvingCollaborationCertifications & QualificationsCBAPPMI-PBAAgile/Scrum CertificationIndustry KeywordsSaaSEnterprise SoftwareTechnology ServicesField OperationsConstruction ManagementOil & GasUtilitiesInfrastructureTools & TechnologiesJiraConfluenceFigmaPostmanBI ToolsAnalytics Tools#J-*****-Ljbffr

📌 Technical Business/Product Analyst (Tijuana)
🏢 Jobtailor
📍 Tijuana