The Digital Exp Manager provides full leadership and supervisory responsibility.
Provides operational/service leadership and direction to team(s).
Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services.
May contribute to the development of new techniques, models and plans within area of expertise.
Strong communication and diplomacy skills are required.
Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets.
Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.Responsibilities:Responsible for the review and execution of marketing creatives and the management of multi-channel creative execution which will require the person to manage business relationships, influence key partners, initiate and implement creative process executional efficiencies and process improvements, and oversee policy adherence practices with respect to creative managementResponsible for ensuring our creatives are executed with efficiency, control, and qualityPartner with Marketing to understand and execute the creative strategyProvide an executional voice to the strategy to ensure creatives being developed or modified follow a consistent and repeatable design to promote a rollout opportunityPartner with our production team, marketing partners, and vendors to provide facilitation of marketing copy reviewsPartner with the Legal team to facilitate updates and finalize creative execution setup and specificationsFind the most effective and efficient means to delivering communications to our customersManage day to day tasks and activities in the execution of programsDevelop partnerships with channel owners to create and align execution efficiencies to ensure control and quality of message across various customer touch-pointsResponsible for handling day-to-day staff management issues,



including resource management and allocation of work within the team/projectAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:5-8 years of experienceKnowledge of directing creative agencies for control development work and an understanding of the creative agency processDemonstrate understanding of data usage and how data can drive creative executionKnowledge and experience with working along multiple layers of creative reviews and approvals involved in executing marketing programsExcellent project management and organizational skillsExcellent communication skills, particularly as it pertains to tailoring one's message and style to best reach one's audienceExcellent influencing skills and a proven ability to build consensus across disparate subcultures and teams within an organizationDemonstrated ability to synthesize, prioritize and drive results with a sense of urgencyDemonstrates flexibility in approach to different types of business problems and a willingness to change course when necessary to avoid project setbacksOutstanding relationship building and relationship management skillsComfortable with ambiguity; able to create and establish structure and process across cross-functional teams when ambiguous situations and new business needs ariseEducation:Bachelor's/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed.




Other job-related duties may be assigned as required.Objetivo del PuestoLiderar el desarrollo y evolución de las funcionalidades digitales de inversión dentro de la app de Digital Wealth, asegurando una experiencia integral para clientes de banca patrimonial, privada y retail (Blue Priority).
Descripción del RolEl rol es responsable de:Definir y evolucionar productos digitales de inversiónGestionar squads multidisciplinarios (tecnología, UX/UI, negocio)Coordinar el desarrollo de funcionalidades dentro de la appGarantizar una experiencia digital simple, productivo y orientada a clienteRol end-to-end de producto digitalResponsabilidades PrincipalesLiderar la definición y ejecución del roadmap de producto digitalGestionar y priorizar el backlogCoordinar squads de desarrollo y equipos de tecnologíaAlinear áreas de:NegocioUX/UITecnologíaOperacionesDefinir requisitos funcionales y asegurar su implementaciónImpulsar iniciativas de transformación digitalAsegurar la correcta integración de plataformas (APIs, arquitectura funcional)Mejorar la experiencia de inversión dentro de la appPerfil RequeridoExperiencia4 años como Product Owner / Product ManagerExperiencia en:Productos digitales end-to-endEntornos ágilesPlataformas móviles o webIndispensable:Experiencia en sector financiero (banca / fintech)Experiencia en:InversionesFondosMercados de capitalFormaciónCarreras afines a negocio, tecnología o finanzasConocimientos TécnicosMetodologías ágiles (Scrum, Kanban)JiraIntegraciones tecnológicas y APIsArquitectura funcionalCompetencias ClaveLiderazgoComunicación con stakeholdersPensamiento estratégicoCapacidad de ejecuciónOrientación a clienteJob Family Group:Product Management and DevelopmentJob Family:Digital Product ManagementTime Type:Full timeMost Relevant SkillsPlease see the requirements listed above.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi's EEO Policy Statement and the Know Your Rights poster.
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📌 Banamex Digital Exp Manager (Xico)
🏢 Citigroup
📍 Xico